Electric Car Drivers: Chargers (Spain)

1. Introduction
2. Methodology and Sampling
   2.1. Interaction with the survey
   2.2. Basic characteristics of the sample
3. Device brands
   3.1. Use of the brands and frequency of use
   3.2. Brand ratings
   3.3. General experiences of using the brands
4. Energy consumption
   4.1. The tariff system
   4.2. The associated tariff as a sales channel
   4.3. Renewables / Self-consumption / etc.
5. The purchase of the device
   5.1. The selection process
   5.2. The purchase channels
   5.3. The reasons for the purchase
6. Device characteristics
   6.1. Assessment of device attributes
   6.2. Valuation of the information on display
7. The price of the device
   7.1. Price evaluation according to the EV brand
   7.2. Willingness to buy for domestic fast charging
8. Problems
   8.1. Categories of problems with the devices
   8.2. Places of problems with devices
9. Conclusions
   9.1. Upward trends
   9.2. Downward trends
10. Annex

• Do you have your own charger at home?

Yes / No

• What brand is your own charger at home?

Wallbox / Circutor / Policharger / WallboxOK / Tesla / Schuko (wall socket) /
Ingeteam / Mennekes / Orbis / Others

• When do you recharge your electric vehicle at home?

Morning / Noon / Afternoon / Evening / Night / Whenever I can

• How was the charger selection process? (please rate from 1 to 5)

Recommended by the dealer / Recommended by the electrical installer / Recommended by an electricity supply company / Recommended by someone known and more expert on the subject / Looking for the best option myself (internet forums, fairs, etc.) / Other

• Where did you buy your home charger?

At the dealer / Through the installer / Through the energy company / On the internet / An electrical material dealer

• What was the reason for your choice?

The price of the charging point and the installation / Trust in the supplier / The associated electricity rate

• Why did you install a recharging point at home?

Greater recharging safety / Higher recharging speed / For configuring recharging during off-peak hours / Because of the subsidies / I received it as a gift / The price of the recharging point / The associated electricity tariff

• Which attributes do you value most when selecting a charger? (score from 1 to 5)

Technical features / Exterior design / Size / Monitoring of the charging process / Charger access control / Price

• What information do you consider most relevant to be displayed during the charging process? (score from 1 to 5)

Power at which I am charging / Energy already charged / Estimated time to reach 80-90 percent of the battery capacity / Battery level / Charging rate or monetary value of charge

• Would you be willing to install a fast charger at home (even if it requires extending the contracted power term) to charge within 1-2 hours if the price of the equipment were….

From 2000€ to 2500€ / From 2500€ to 3000€ / From 3000€ to 3500€ / From 3000€ to 3500€

• Have you ever experienced any of the following problems when recharging?

At home: The differential jumps / No electricity / The point or the cable gets hot / No problem / I have no domestic recharging

At work: No power / Stolen cable or vandalism / Point not working / Space occupied by another EV without charging / Point or cable gets hot / No problem / No recharge at work

On public roads: No power / Cable stolen or vandalism / Point not working / Space occupied by another EV without charging / Point or cable gets hot / No problem / No recharging at work

Supermarket, Parking Lot, Dealership: No power / Cable stolen or vandalized / Spot not working / Spot or cable overheats / Spot occupied by another EV without charging / No problem

Service Station: No power / Cable stolen or vandalized / Spot not working / Spot or cable overheats / Spot occupied by another EV without charging / No problem

• Which method do you find most convenient for charging the recharge?

By credit card / Via cell phone / Via RFID card or mobile APP (charging operators, parking lot operators, etc.)