Electric Car Drivers: Energy (Spain)

1. Introduction
2. Methodology and Sampling
   2.1. Interaction with the survey
   2.2. Basic characteristics of the sample
3. Recharging networks
   3.1. Use of the networks and frequency of use
   3.2. Assessment of the networks
   3.3. Car brands and general experiences of use
4. Customer acquisition
   4.1. Drivers’ interests towards recharging networks 4.2.
   4.2. Drivers’ decisions after the purchase of EVs
   4.3. Switching energy supplier
5. Payment for energy
   5.1. Charging systems
   5.2. Payment methods
   5.3. Tariff assessment
6. Preferences
   6.1. Location of existing recharging points
   6.2. Location of desired recharging points
   6.3. Preferences for recharging with and without domestic supply
7. Travel
   7.1. Reasons for cancellation of trips 7.2.
   7.2. Reasons for interruption of trips
8. Problems
   8.1. Categories of reloading problems
   8.2. Problem locations in recharging
9. Conclusions
   9.1. Upward trends
   9.2. Downward trends
10. Annex

• Have you used the following charging point networks? (broken down by province)

Cepsa – Ionity / Endesa – Enel X / Ibil – Repsol / EDP / Iberdrola / GIC / Tesla / Cargacoches / Easy Charger / Fenie Energía / Honest Charging / Wenea / EMT Madrid / Ximelib (Balearic Islands) / Live – Smou (Barcelona)

• How do you evaluate the charging point networks? (broken down by provinces)

Cepsa – Ionity / Endesa – Enel X / Ibil – Repsol / EDP / Iberdrola / GIC / Tesla / Cargacoches / Easy Charger / Fenie Energía / Honest Charging / Wenea / EMT Madrid / Ximelib (Balearic Islands) / Live – Smou (Barcelona)

• Where do you prefer to have more charging points? (broken down by province)

At work / In supermarkets / In restaurants / In hotels / In transport stations (train, subway, bus)
On public roads / In dealerships / In service stations / On lampposts (integrated into street furniture)

• Where would you prefer to have more ultra-fast recharging points? (broken down by province)

At work / In supermarkets / In restaurants / In hotels / In transport stations (train, metro, bus) / On public roads / In dealerships / In service stations / On lampposts (integrated into street furniture)

• What is the price you consider the most appropriate for…

Slow recharging (up to 22 kw)
From 0,15€ to 0,25€ per kWh
From 0,26€ to 0,35€ per kWh
From 0,36€ to 0,80€ per kWh

Semi-fast recharge (up to 50 kw)
From 0,15€ to 0,25€ per kWh
From 0,26€ to 0,35€ per kWh
From 0,36€ to 0,80€ per kWh

Fast and ultra fast charging (up to 350 kw)
From 0,15€ to 0,25€ per kWh
From 0,26€ to 0,35€ per kWh
From 0,36€ to 0,80€ per kWh

• Are you interested in…? (broken down by brand)

Installing renewable energies in your home / Having an electricity tariff suited to your consumption / Changing electricity supplier

• Since I have an EV… (broken down by brand)

I have installed renewable energies in my home / I have optimized my electricity tariff / I have changed my electricity supplier / None of the above

• Which payment system for recharging do you consider most appropriate?

I pay only for kWh supplied / I pay only for minutes plugged in to the point / Free recharge but pay for parking / I pay for kWh supplied, and once the recharge is finished, I pay for minutes plugged in to the point