Electric Car Drivers: Manufacturers (Italy)

1. Introduction
2. Driving patterns
   2.1. Frequencies
   2.2. Distances
3. Power of the brands
   3.1. Loyalty
   3.2. Reputation
   3.3. Design
   3.4. Autonomy
   3.5. Quality
   3.6. Price
4. Connected services
   4.1. Battery control
   4.2. Remote climate control activation
   4.3. Recharge scheduling
   4.4. Assessment of driving efficiency
   4.5. Specific navigator conditioning the route to the recharge required
   4.6. Location and payment of recharging points
   4.7. Battery status certificate
   4.8. Thermal replacement vehicle
   4.9. Other
5. Role of dealers
   5.1. Dealer competences
   5.2. Upselling of domestic freight
   5.3. Upselling of public freight
6. Total cost of the car
   6.1. Impact on the purchase decision
   6.2. Impact broken down by brands
7. Conclusions
   7.1. Upward trends
   7.2. Downward trends
8. Annex

• What brand is it? (broken down by province)

• When or how often do you use your electric car?

Every day / During the week in combination with another private vehicle / On weekends / Rarely / During the week in combination with public transport

• What is the average distance traveled on your different routes (ranges in kilometers: 0 – 10 / 11 – 20 / 21 – 50 / 51 – 100 / 101 – 200 / + 200 km)?

Workday / Weekend

• How did the following motivations influence you in selecting your car? (score from 1 to 5)

Having or having had another car of the same brand / The image or reputation of the brand in general / The exterior and interior design of the EV / The range of the battery / The price/quality ratio / The price of the car.

• Does your EV have the following connected services from your cell phone?

Battery control / Remote activation of climate control / Recharging programming / Driving efficiency evaluation / Specific navigator conditioning the route to the necessary recharging / Location and payment of recharging points / Battery status certificate / Thermal replacement vehicle / Others.

• Was the dealership prepared for the sale and repair of EVs?

Yes, it is a dealership specialized in EVs / Yes, all dealerships sell and repair EVs / No, but I bought it there for other reasons (proximity, friendship, etc.) / I don’t know, they didn’t tell me anything about it / Other

• Did the dealership offer you a home charging solution?

Yes / No

• With whom did you contract the installation of the home charging point?

A private installer / The same brand as the EV / An energy company / Other

• Did the dealer offer you a public charging solution?

Yes / No

• Who is the provider of this service?

The same brand of the EV / An energy company / Other

• What impact did the total cost have on your EV purchase decision?

Limited, it was an additional element, but not the main one / Total, without an economic benefit I would not have bought an EV / None, in any case I would have bought an EV